Terms of service
These terms apply to the intemarketing.in website and to Inte Care Suite, provided by Inte Marketing Solution, Manapakkam, Chennai 600125, Tamil Nadu, India ("Inte"). A signed service agreement with a client takes priority over these terms where they differ.
1. Who can use Inte Care Suite
Inte Care Suite is for businesses that have an agreement with Inte, and for the staff they authorise. You must have the right to manage every account you connect, such as being an owner or manager of the Google Business Profile.
2. Your responsibilities
- Keep your sign-in details safe and tell us about any unauthorised use.
- Make sure replies you post are accurate, lawful and follow the rules of each platform, including Google's review and content policies and Meta's policies.
- Do not use the suite to post fake reviews, offer incentives for reviews, send spam, or contact people who have not contacted your business.
- Give your customers any notices the law requires, such as telling callers that calls are recorded.
3. Connected platforms
The suite works through official Google, Meta and phone provider services. Those platforms can change or stop features at any time. Inte is not responsible for outages or changes made by those platforms, but will tell you about anything that affects your service.
4. Your data
You own your business data and your customers' messages and reviews. Inte processes them only to provide the service, as described in our privacy policy. You can disconnect accounts and ask for deletion at any time; see data deletion.
5. AI drafts
Suggested replies are drafts. Your staff are responsible for reading, editing and approving each reply before it is posted.
6. Fees
Fees, payment terms and notice periods are set out in your service agreement.
7. Limitation of liability
To the extent the law allows, Inte is not liable for indirect or consequential losses, and Inte's total liability in any 12 months is limited to the fees you paid Inte for the affected service in that period.
8. Ending use
You can stop using the suite as set out in your agreement. Inte can suspend access that breaks these terms or a platform's rules. After the service ends, your data is deleted as described in the privacy policy.
9. Law
These terms are governed by the laws of India. Courts in Chennai, Tamil Nadu have jurisdiction.
10. Contact
chris@intemarketing.in · +91 86680 35879